FAQ's

What makes The Clique Beauty different from other hair brands?
Answer: At The Clique Beauty, we prioritize luxury, quality, and inclusivity in every product and service. Our raw hair extensions are sourced with care, ensuring longevity, versatility, and unmatched quality. We strive to empower women by providing products that help them feel confident and beautiful.
Do you offer consultations to help choose the right product for me?
Answer: Yes! We understand every woman’s beauty needs are unique. Contact us to schedule a consultation, and we’ll guide you in selecting the perfect hair texture, length, or custom wig.

What is the difference between raw hair and virgin hair?
Answer: Raw hair is completely unprocessed and sourced directly from donors, ensuring it maintains its natural texture and quality. Virgin hair is chemically unprocessed but may have undergone some minor steam processing to achieve uniform textures.
How long do your hair extensions last?
Answer: With proper care, our raw hair extensions can last 3-5 years, making them a worthwhile investment for your beauty routine.
Do your products come in different textures and lengths?
Answer: Absolutely! We offer a range of textures, including straight, wavy, and curly, with lengths ranging from 12” to 30” (or more based on product availability).

How long does it take to process a custom wig order?
Answer: Custom wig orders are processed within 5-10 business days. For wigs with custom color, please allow an additional 3 days for completion.
Can I request a specific texture or style for my custom wig?
Answer: Yes! Our custom wigs are designed to meet your specific preferences. Share your desired texture, length, and style, and we’ll bring your vision to life.

How long does shipping take?
Answer: We process orders within 1-3 business days, with delivery timelines varying based on location. Domestic orders typically arrive within 3-5 business days after processing.
Do you ship internationally?
Answer: Yes, we ship internationally via trusted carriers. Please note that international shipping rates do not include customs fees or tariffs charged by your home country.
What is your return/exchange policy?
Answer: Due to the nature of our products, all sales are final. However, if you encounter an issue with your order, please contact us within 7 days of receiving your package, and we’ll work with you to resolve it.

How should I care for my extensions to ensure longevity?
Answer: To keep your extensions looking their best, we recommend using sulfate-free shampoos and conditioners, deep conditioning regularly, and avoiding excessive heat or harsh chemicals.
Can I dye or bleach my hair extensions?
Answer: Yes, our raw hair extensions can be dyed or bleached. However, we recommend consulting a professional stylist for best results.
How do I maintain the texture of my raw hair bundles?
Answer: Use products designed for textured hair and air-dry whenever possible to maintain the natural pattern. Avoid using heavy oils or products that may weigh down the hair.

Do you offer wholesale or bulk orders?
Answer: Yes, we offer wholesale opportunities for salon owners and stylists. Contact us for more information about bulk pricing and partnerships.
Can I track my order?
Answer: Yes, once your order ships, you’ll receive a tracking number to monitor its progress.
Do you offer hair styling or installation services?
Answer: While our website focuses on premium hair products, The Clique Beauty also offers luxury styling and installation services at our salon. Contact us to book your appointment!

most common questions